Turn your healthcare practice into a successful business.

Better Patient Experience + Less Headaches = More Profitability

Your patients should do your marketing for you!

Most healthcare professionals want to run a successful practice that both serves the people who need your help and is profitable.

To do that, you need patients who arrive, pay, stay, and do your marketing for you.

Unfortunately most practices don’t fully understand their patient’s life cycle and how to best serve them. That misunderstanding causes uncertainty on how to best move from running a mediocre practice to being a successful business.

We’re here to help you make that shift.

Deploy a solution as unique as your practice.

There’s no such thing as one-size-fits-all. If someone sells you on their rigid system, they’re lying.

At The Client Experience Company, we get to know youyour practice, and your goals.

Your solution is personalized to your practice.

You'll get measurable results with real numbers.

We'll tell you the honest truth - even when it's uncomfortable.

We’ve Helped Others Just Like You

“Many coaches in our industry use a one-size-fits-all process. Or they promise big things that aren’t a reality. But not The Client Experience Company. They got to know my practice at a deeper level so they could not only tell me what to do, but how to make it work in my context. I would recommend them to anyone who wants a personalized, straight-forward approach that worked.”

 

– Denise Smith, PT, CMPT
Smith Run Physical Therapy and Running Academy, Crystal Lake, IL

We’ve been helping people do this for over 20 years…

You can do it too.

We know what it’s like to be in the day-to-day operations like you. We’ve seen how no-shows, drop offs and online bashing can ruin your day…or worse, your clinic’s reputation. Our team has been involved in every area of practice operations – from first touch to completed plan of care – and we’ve learned sound practice lessons from real-world experience. Let us help you find the operational system that gives you your life back.

Take your practice from meh to money in the bank.

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1. Complete the Client Experience Checklist.

This will let us get to know you.

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2. Learn Where Your Practice Is Today.

Where you are today helps shape how we get you to where you want to go.

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3. Create a plan for your future.

Based on your goals, we develop a customized plan for your practice.

4. Have more money in the bank.

After you implement your customized plan, you’ll have more money and less headaches.

It’s time to stop worrying about negative reviews, a bad reputation, or a failing business.

The 10 Steps To A Successful New Patient Phone Call

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